Refund policy

Cancellation, Refund and Return Policy

Order Cancellation

Orders may be cancelled within 48 hours of placement. Once accepted, a cancellation confirmation will be shared via your registered mobile number and email address.

Returns & Refunds

We accept returns or refunds only if your artwork arrives damaged or an incorrect artwork has been delivered.

Simply share photographs of the damaged or incorrect product/Artwork via WhatsApp or Email designvault02@gmail.com, along with your original invoice. We will review your request promptly and ensure a smooth, hassle-free resolution.

Refund Processing

Once your return or refund request is approved, the refund will be initiated within         5-7 business days to your original payment method, for the eligible amount stated on your invoice.

Artwork/Product Replacement

Should you prefer an alternative artwork/product, we would be delighted to help you select another piece from our collection, subject to availability.

Our Promise

We value the trust you place in us. Every concern will be handled with care, transparency and the personal attention it deserves.